Shipping policy

Shipping Schedule

We process and ship orders Monday through Friday, excluding weekends and holidays, from 10:00 AM to 3:00 PM. We do our best to ship orders as fast as possible.

International Shipping

We currently are not shipping Internationally.

Tracking Your Package

To track your order, refer to your shipping confirmation email and find your TRACKING #. Then simply go to the shipping carrier's website and enter your tracking number to track your package.

If you have any additional questions, please don't hesitate to email us at info@hoistthesails.com.

Lost or Stolen Packages

Hoist The Sails is not liable for lost, stolen, or incorrectly addressed merchandise once the order has been shipped. Once an item has been shipped, the shipping carrier is responsible for the shipment.

For lost or stolen packages, please refer to your shipping confirmation email and find your TRACKING #. You should then contact the shipping carrier associated with your tracking number for further information. The shipping carrier will investigate the issue and assist in locating your package as soon as possible.